🧾 Content:

Effective Date: July 2025
Website: https://handasa-eg.com

At Handasa EG, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you use our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing details.
  • Technical Data: IP address, browser type, device information, referral source, pages visited.
  • Order & Transaction Data: Items purchased, order history, payment method (not card details).

Note: We do not store your payment information. Payments are processed securely by our third-party provider.

2. How We Use Your Information

We may use your information for:

  • Processing and fulfilling orders.
  • Communicating with you (order updates, promotions, support).
  • Improving our website, products, and services.
  • Detecting and preventing fraud or misuse.
  • Legal compliance and business protection.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share data with:

  • Service providers (shipping, payment gateways, customer support tools).
  • Government or legal authorities when required by law.
  • Our logistics or sourcing teams when fulfilling custom orders.

We reserve the right to share anonymized or aggregated data for analytics or business purposes.

4. Cookies & Tracking

Our site uses cookies and similar technologies to:

  • Ensure proper site functionality.
  • Improve user experience.
  • Analyze website traffic and performance.
  • Display personalized content or offers.

You can disable cookies through your browser, but this may affect certain functionalities.

5. Your Rights

You may request:

  • Access to the personal data we hold about you.
  • Correction of incorrect or outdated data.
  • Deletion of your data (where legally allowed).

We reserve the right to reject requests that are abusive, excessive, or conflict with our legal obligations or operational needs.

6. Data Retention

We retain customer data for as long as necessary to fulfill the purposes outlined above or as required by law. We may keep order and communication records for business or legal protection.

7. Data Security

We take reasonable measures to protect your data. However, no online platform is 100% secure, and we are not liable for breaches beyond our control (e.g., server attacks, third-party provider failures).

8. Third-Party Links

Our site may include links to external websites. We are not responsible for their privacy practices or content.

9. Children

Our website is not intended for individuals under the age of 16. We do not knowingly collect data from minors.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. Updates will be posted on this page with the revised date.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@handasa-eg.com
WhatsApp: +20 101 0172095